FAQ (Frequently Asked Questions) » Joeydolls

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Welcome to the Joeydolls FAQ page – your go-to resource for all things Joeydolls!

We’re delighted to answer your queries and provide insights into the world of our diverse Asian dolls. If you have questions about our mission, safety standards, or anything else, you’re in the right place. Let’s explore together and ensure your Joeydoll experience is as delightful as the dolls themselves.

We offer shipping to the United States, Puerto Rico, Canada, Australia, New Zealand, the United Kingdom, and Europe. For more information on our shipping policy click here.

If you encounter any issues during checkout, please don’t hesitate to reach out to us at orders@joeydolls.com. Our team is here to assist you with your order every step of the way.

We so appreciate your interest in working with us! We would love to work with anyone who is interested in sharing our message. You can apply to be a Joeydolls ambassador here.

We are absolutely interested in working with those who are aligned with our mission of celebrating culture & diversity! You can apply for our wholesale program here.

Once we have a successful launch later this year, we will absolutely consider adding more cultures to our collection. Our goal is to do as many cultures within Asia. We welcome any of your requests by submitting them through our contact form.

Just like considering additional cultures, we would love to add boy dolls to our collection! We are currently focused on our initial launch and once successful, we will absolutely love to add boy dolls for increased diversity in our doll collection!

Keeping your Joeydoll clean is easy! Follow these simple steps:

  1. Spot Cleaning: For small stains or spills, gently blot the affected area with a damp cloth and mild soap.
  2. Machine Washing:
    • Place your Joeydoll into a laundry bag to protect its delicate features.
    • Use a gentle cycle or intimate cycle on your washing machine.
  3. Drying:
    • After washing, lay the doll flat to air dry or use a low-heat setting in the dryer.

Remember to follow these instructions to ensure your Joeydoll stays soft, cuddly, and ready for endless adventures!

If you have any more questions or if there’s anything else you’d like to know about Joeydolls, feel free to reach out. Your curiosity and support mean the world to us. Contact us directly here, and let’s continue this wonderful journey together!

Cultural differences should not separate us from each other, but rather cultural diversity brings a collective strength that can benefit all of humanity.

Robert Allan

One of the greatest regrets in life is being what others would want you to be, rather than being yourself

Shannon L. Alder

Because true belonging only happens when we present our authentic, imperfect selves to the world, our sense of belonging can never be greater than our level of self-acceptance

Brené Brown

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