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Baby Lovey & Lovey Blanket FAQs
About Joeydolls
Shipping & Delivery
What is a Joeydolls Baby Lovey?
Joeydolls Baby Loveys are safety tested for ages 0+, making them suitable for newborns, babies and toddlers. Always follow age-appropriate safe sleep guidance when using any comfort item with a baby.
Joeydolls Baby Loveys are safety tested for ages 0+, making them suitable for newborns, babies and toddlers. Always follow age-appropriate safe sleep guidance when using any comfort item with a baby.
What age are Joeydolls Baby Loveys suitable for?
Joeydolls Baby Loveys are safety tested for ages 0+, making them suitable for newborns, babies and toddlers. Always follow age-appropriate safe sleep guidance when using any comfort item with a baby.
Joeydolls Baby Loveys are safety tested for ages 0+, making them suitable for newborns, babies and toddlers. Always follow age-appropriate safe sleep guidance when using any comfort item with a baby.
Are Joeydolls Baby Loveys machine washable?
Joeydolls Baby Loveys combine softness and comfort with our focus on representation and belonging. They are designed to give families a meaningful first companion that fits naturally into everyday cuddles, gifting and early childhood routines.
Joeydolls Baby Loveys combine softness and comfort with our focus on representation and belonging. They are designed to give families a meaningful first companion that fits naturally into everyday cuddles, gifting and early childhood routines.
What makes Joeydolls Baby Loveys different?
Joeydolls Baby Loveys combine softness and comfort with our focus on representation and belonging. They are designed to give families a meaningful first companion that fits naturally into everyday cuddles, gifting and early childhood routines.
Joeydolls Baby Loveys combine softness and comfort with our focus on representation and belonging. They are designed to give families a meaningful first companion that fits naturally into everyday cuddles, gifting and early childhood routines.
Joeydolls is a mission-driven childrenโs brand creating culturally representative dolls, plush toys, books and accessories that help children feel seen, celebrated and proud of who they are. We believe culture belongs in everyday play, stories and family moments.
Joeydolls is a mission-driven childrenโs brand creating culturally representative dolls, plush toys, books and accessories that help children feel seen, celebrated and proud of who they are. We believe culture belongs in everyday play, stories and family moments.
What makes Joeydolls different?
Our products are created with cultural care, with thoughtful attention to details such as clothing, colors, names, traditions and symbolism. We want representation to feel meaningful and joyful rather than generic.
Our products are created with cultural care, with thoughtful attention to details such as clothing, colors, names, traditions and symbolism. We want representation to feel meaningful and joyful rather than generic.
Which cultures does Joeydolls represent?
Our growing collection currently celebrates Chinese, Filipino, Vietnamese, Korean, Indian, Japanese, Cambodian and Mexican cultures, with more cultures and characters in development.
Our growing collection currently celebrates Chinese, Filipino, Vietnamese, Korean, Indian, Japanese, Cambodian and Mexican cultures, with more cultures and characters in development.
Children are at the heart of Joeydolls, but our products are also loved by parents, grandparents, educators, therapists, gift-givers, collectors and adults looking for meaningful ways to reconnect with or share their culture.
Children are at the heart of Joeydolls, but our products are also loved by parents, grandparents, educators, therapists, gift-givers, collectors and adults looking for meaningful ways to reconnect with or share their culture.
Joeydolls was founded by Samantha Ong, a mom of two who was born in Malaysia, raised in Australia and now lives in Canada. After struggling to find dolls that thoughtfully reflected her own childrenโs heritage, she created Joeydolls to help more children grow up seeing their culture represented in everyday play.
Joeydolls was founded by Samantha Ong, a mom of two who was born in Malaysia, raised in Australia and now lives in Canada. After struggling to find dolls that thoughtfully reflected her own childrenโs heritage, she created Joeydolls to help more children grow up seeing their culture represented in everyday play.
Is Joeydolls a family-owned business?
Yes. Joeydolls is an independent, family-run business built around a simple mission: helping children feel proud of who they are while giving families meaningful ways to share culture across generations.
Yes. Joeydolls is an independent, family-run business built around a simple mission: helping children feel proud of who they are while giving families meaningful ways to share culture across generations.
Where does Joeydolls ship?
We currently ship to the United States, Puerto Rico, Canada, Australia and New Zealand. Shipping to the UK and European Union is temporarily paused while we review regional compliance requirements.
We currently ship to the United States, Puerto Rico, Canada, Australia and New Zealand. Shipping to the UK and European Union is temporarily paused while we review regional compliance requirements.
How long will my order take to arrive?
Orders are typically processed within 2โ5 business days, excluding weekends and holidays. After processing, delivery generally takes an additional 5โ15 business days, depending on your location and shipping method.
Orders are typically processed within 2โ5 business days, excluding weekends and holidays. After processing, delivery generally takes an additional 5โ15 business days, depending on your location and shipping method.
How much does shipping cost?
Shipping rates vary depending on your location, order size and shipping method. Your available shipping options and exact rate will be shown at checkout.
Shipping rates vary depending on your location, order size and shipping method. Your available shipping options and exact rate will be shown at checkout.
Do you offer free shipping?
Yes. Free shipping is available on qualifying orders in eligible regions. Please check the shipping banner or checkout for the current threshold in your local currency.
Yes. Free shipping is available on qualifying orders in eligible regions. Please check the shipping banner or checkout for the current threshold in your local currency.
How can I track my order?
Once your order ships, youโll receive tracking information so you can follow its journey. If you need help with an order or delivery, email orders@joeydolls.com with your order number.
Once your order ships, youโll receive tracking information so you can follow its journey. If you need help with an order or delivery, email orders@joeydolls.com with your order number.
What happens if my package is lost, damaged or marked delivered but I canโt find it?
Please contact the shipping carrier first using your tracking information. If theyโre unable to locate or resolve the issue, file a claim with the carrier and contact us at orders@joeydolls.com so we can help guide you through the next steps.
Please contact the shipping carrier first using your tracking information. If theyโre unable to locate or resolve the issue, file a claim with the carrier and contact us at orders@joeydolls.com so we can help guide you through the next steps.