We're here to help
We're a small, family-run team, and every message is read by a real person. Pick whatever is easiest for you.
Help with an order
Questions about shipping, delivery, returns, or something that didn't arrive quite right? Chat with us for a quick answer, or send us a note and we'll reply by email.
It helps to have your order number handy, if you have one.
Wholesale
Interested in carrying Joeydolls in your store? We'd love to connect with retailers who share our love for meaningful, representative play.
Partnerships
Brand collaborations, events, community programs and organizational partnerships that align with the Joeydolls mission.
Media Requests
For journalists, editors, producers, podcasters, gift guides and other media looking for interviews, quotes, samples or brand information.
Product Requests
Have an idea for a culture, doll, outfit, accessory, story or something new you would love Joeydolls to create?
Ambassador Program
Love sharing products that celebrate culture, representation and joy? Create with us.
Learn moreEducators Program
For teachers, schools, libraries and learning spaces bringing more cultural connection to children.
Learn moreGeneral & Order Inquiries
Tell us what's going on and how we can help. If it's about an order, please include your order number so we can look into it right away.
Waiting for a preorder? You can request extra items with no additional shipping cost or correct your delivery address before fulfilment. Include your order number below.
