Find a gift that feels like them.

For the best chance of Christmas delivery, order by:

We ship to the US, Canada, Australia and New Zealand.

US, Canada and Australia: orders ship locally, so no duties or tariffs apply, and shipping is free on orders of $120+.

New Zealand: prices are shown in NZD and shipping is calculated at checkout.

See our Shipping Policy for details.

Orders usually ship in a mailer bag. You can add a shipping box + tissue in your cart: your order then ships in a shipping box with Joeydolls tissue and tape instead. It isn't gift-wrapped and there's no separate keepsake box. Check that it appears in your order summary.

Some bundles already ship in a box (their list of included items says so), so you don't need to add it again. A digital gift card is delivered by email and needs no packaging.

The estimated shipping window is shown on each preorder product page. It is an estimate of when your order ships, followed by transit time, rather than a guaranteed arrival date. If your order contains in-stock items and preorders, it ships together when all items are ready.

While your preorder is waiting to ship, contact us with your order number to add items to that preorder with no additional shipping cost, or to correct the shipping address. Please contact us before fulfilment; changes cannot be guaranteed once processing has started.

Free shipping starts at a merchandise subtotal of $120 CAD in Canada, $120 USD in the US or $120 AUD in Australia, after all discounts and before shipping and taxes. A discount can bring an order below the threshold. The threshold applies to one delivery address per order; separate orders cannot be combined to qualify. We cannot split one order across multiple addresses.

We ship to the US, Canada, Australia and New Zealand. Orders to the US, Canada and Australia have no duties or tariffs. New Zealand orders have paid shipping, calculated at checkout, and are not part of the free-shipping offer. Pickup is not available. Final shipping options and charges are shown at checkout.

Joeydolls is a 100% family-owned Canadian business created by a mom who wanted her children, and every child, to feel represented in play. Each item is thoughtfully designed with authentic cultural details and handmade with care. By choosing Joeydolls, you’re supporting a small family business with a big mission to foster inclusivity and cultural pride.

Yes. Joeydolls is mission-driven, with part of our efforts dedicated to cultural education, representation, and community initiatives. Every purchase supports a more inclusive future for children. Visit Community & Giving for more.

When you shop with us directly at joeydolls.com, every order earns VIP Rewards points: 1 point for every $1 spent, and every 100 points = $1 off a future order. Points are linked to the email you use at checkout, so join or log in before you order.

Points are earned on joeydolls.com orders only, not on purchases from our retail partners. Shopping with us directly also supports our small, family-run business, and part of every sale supports cultural education, representation and community initiatives.