When you shop directly with Joeydolls, you become part of our VIP Rewards Club and earn rewards along the way ❤️ It’s our way of thanking you for supporting a small, mission-driven brand creating culturally representative dolls, books, and gifts that help children feel seen, celebrated, and proud of who they are.

As a VIP Club member, you can earn points, unlock rewards, enjoy birthday perks, and be part of the Joeydolls community in a more meaningful way.

You can join by creating an account on our website. Once your account is created, you’ll automatically be enrolled in the Joeydolls VIP Rewards Club.

For online purchases, your points are linked to the email address used at checkout, even if you have not created an account yet. Once you activate your account with that same email, your points can be accessed.

You can earn points by being part of the Joeydolls VIP Club and completing eligible actions, such as:

• creating an account
  
• placing an order
  
• adding your birthday
  
• following or sharing on select social platforms, where available
  

Eligible ways to earn may change from time to time as we continue building the program.

When you shop directly with Joeydolls, you are not just purchasing a gift. You are supporting a small, mission-driven brand and joining our VIP Club, where you can earn points, unlock rewards, enjoy birthday perks, and stay connected to new releases and special offers.

Shopping direct is the best way to be part of our community and get the full Joeydolls experience.

You can share your referral link with a friend, and both of you may receive a reward once your friend makes their first qualifying purchase.

Referral rewards, eligibility requirements, and minimum purchase thresholds may vary based on the current Joeydolls VIP Rewards Club offer.

To redeem rewards, log into your account and open the rewards panel. From there, you can select the reward you’d like to redeem. A discount code will be generated for you to use on a future order.

Yes. Points expire after 365 days of account inactivity.

At this time, points cannot be transferred between accounts.

If you placed an order online, your points are typically linked to the email address used at checkout.

To access them, simply create an account using that same email address. If you need help, please contact us and we’ll be happy to assist.

VIP Reward Club members can add their birthday in the rewards panel to receive a birthday reward.

To be eligible for your birthday reward that year, your birthday must be added at least one month in advance. Otherwise, your reward will apply the following year.

Discount codes do not carry a remaining balance like a gift card. They must be used in a single transaction, and any unused portion will be forfeited.