Our most beloved

Our growing collection currently celebrates Chinese, Filipino, Vietnamese, Korean, Indian, Japanese, Cambodian, Mexican and Hmong cultures, with more cultures and characters in development.

Yes. Joeydolls is an independent, family-run business built around a simple mission: helping children feel proud of who they are while giving families meaningful ways to share culture across generations.

Each bundle page lists the exact items and quantities included. One cart unit means one complete bundle. The optional gift-packaging upgrade is a brown outer shipping box with Joeydolls tissue and tape, not a separate keepsake box. Check bundle inclusions before adding another packaging upgrade.

Check the specific product page for measurements, materials, care and age guidance. For dolls, the safety-tested age and recommended active-play age are different; apparel runs small, so check the size chart and consider sizing up.

We ship to Canada, the United States and Australia only, with no duties. Pickup is not offered. Each order has one delivery address; use a separate order for each recipient.

In-stock orders are typically processed within 2 to 5 business days. Delivery follows processing and varies by destination and method. Preorders follow the dispatch estimate on each product listing; mixed in-stock and preorder orders ship together when everything is ready. Check our shipping policy for current details.

Free shipping applies to the merchandise subtotal after all discounts, before shipping and taxes: $120 CAD in Canada, $120 USD in the US or $120 AUD in Australia. The threshold applies to one delivery address per order; separate orders cannot be combined to qualify.

When your parcel is dispatched, we send a shipping email with tracking. Order confirmation means the order was received, not that it has shipped. Contact our order team with your order number if you need help.

Preorder and in-stock items in one order ship together when all items are ready. Each preorder listing gives an estimated dispatch window, not an arrival date; delivery time follows. An order confirmation does not mean your preorder has shipped.

Contact our team with your order number before fulfillment starts. You can request extra items without another shipping charge or provide your complete corrected shipping address. Wait for the team to confirm the change; changes cannot be guaranteed after processing begins.